Instead, try searching the HP Customer Support website for the computer problem or error message. BIOS Setup Utility menus and settings Use the top menu bar to access computer information, security settings, and system configuration options. For example, type acn product specifications. Select the Computer tab, and then click Properties. Floppy diskette or compact disc not detected. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute.

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Scroll down to the software section to find the version of operating system and the system type. The CMOS back up battery on the motherboard has probably run out of power.

HP PCs – Downloading or Updating Software and Drivers | HP® Customer Support

Realtek sound hardware and codecs: This restores the default settings of the BIOS. Please try again shortly. In Windows, search for and open Device Manager. The type should be listed with name of the operating system; for example: Label them in order Px 1 of 2, Disk 2 of 2 etc.

Click the link to the Product Specifications for your computer. Go to Microsoft or Realtek’s website to download and install a new high-definition sound driver. Find bit or bit system type if your computer does not start.


This guide is about T5000 recovery disks for the following versions of Windows: You cannot upgrade a USB port using a driver upgrade.

The creation process will now continue with the second DVD. Click Next to continue the creation process. Return the computer to the default settings and exit from Setup. Asia Pacific and Oceania.

Specific menus and functions vary by computer model. Upgrades are generally purchased from the software provider. The screen is blank when I turn on the computer If vgz screen is bp, the problem might be with the power supply, or with other components. Green checkmarks appear next to hardware items that pass the test. Selects a different menu screen moves the cursor left or right.

From the list of available software and driver categories, click the category name, and then click Download.

HP Recovery Disk: Guide for Windows XP, Vista, 7, 8

Windows 10 Find and restore or reinstall original device drivers for your computer with Windows Europe, Middle East, Africa. How does HP install software and gather data?


Instead, try searching the HP Customer Support website for the computer problem or error message. The monitor should display the first screens received from the computer the logo screens.

HP and Compaq Desktop PCs – Troubleshooting Motherboard Issues | HP® Customer Support

Follow these steps to check the connections:. Right-click the device and then select Update driver or Update driver software. Select the Computer tab, and then click Properties. If your computer does not have an Internet connection, download the chipset from another computer.

If an HP software download page does not list bit or bit, the system type is bit. Unable to start flashing such as when missing a utility or BIOS image. This page requires Javascript. See A set of recovery discs has been created for this PC for more details.